About FIDD
FIDD helps you to organize merchandising activities and collect business data. As a cloud-based web application, it allows you to manage, schedule and track all field activities from any place. It is compatible with any operating system and there is no need for software installation.
Tickets are handled without any delays between the field operators and the office, and without use of external communication channels like email and WhatsApp. All communication and store data are in one place.
Filed reps have phone access to all merchandising data required to perform filed activities and to submit reports, including “before and after” images. This allows operational managers to measure the performance of their teams in real-time and to improve field reps productivity.
FIDD is highly customizable and easy to use application, designed to adapt to different niche-specific needs. Developed by experienced managers with different branch expertise, FIDD combines the best practice and solutions from retail, service and installation sectors. With such Data Platform need for full control of what is happening in the field is completely fulfilled.
CUSTOM USER GROUPS
CUSTOM STORE DETAILS
CUSTOM REPORTS
Key features
FIDD is an all-in-one easy-to-use solution for all team members. The key functionalities are as follows:
- Warehouse contact and stock data
- Ticket submit form
- Store visit scheduling
- Store contact and location data
- Field data and photo collection
- Store visit history
- Email notifications
- Export of customized reports (PDF, Excel)
WORLDWIDE CLIENTS
Trusted by the world’s largest brands and retailers, FIDD provides reliable digital service and support across all industries.
Contact us
Please contact us with any questions, for more information, or to schedule a demo.
Phone: +31 621 44 99 66
E-mail: info@fidd.eu